3 Ways Local Government Leaders Can Improve Staff Efficiency & Resident Self-Serivce

Many communities, large and small, struggle to meet the changing demands and expectations of internal and external forces. In this article we…

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Breaking Out from Poor Government Technology

Local governments are under a tremendous amount of pressure. From federal and state regulations, elected local officials, staff, and of course…

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FrontDesk Spotlight: Denver, IA & Online Forms

Deb Manross Deputy City Clerk/Utility Billing Clerk City of Denver, IA   The Challenge Like many small cities, Deb and her staff used paper and…

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Transforming the Local Government Experience

The world today is all about modernizing. The expectation that's being driven by residents, business owners, and other key stakeholders, is to…

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A Paperless Solution to Forms Management

In this day and age, citizens want convenience and digital access to your municipality. That includes the ability to quickly and easily submit forms…

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