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Many communities, large and small, struggle to meet the changing demands and expectations of internal and external forces. In this article we…

Local governments are under a tremendous amount of pressure. From federal and state regulations, elected local officials, staff, and of course…

Deb Manross Deputy City Clerk/Utility Billing Clerk City of Denver, IA   The Challenge Like many small cities, Deb and her staff used paper and…

The world today is all about modernizing. The expectation that's being driven by residents, business owners, and other key stakeholders, is to…

In this day and age, citizens want convenience and digital access to your municipality. That includes the ability to quickly and easily submit forms…