3 Ways Local Government Leaders Can Improve Staff Efficiency & Better Serve Residents

Many communities, large and small, struggle to meet the changing demands and expectations of internal and external forces. In this article we…

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Breaking Out from Poor Government Technology

Local governments are under a tremendous amount of pressure. From federal and state regulations, elected local officials, staff, and of course…

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FrontDesk Spotlight: Denver, IA & Online Forms

Deb Manross Deputy City Clerk/Utility Billing Clerk City of Denver, IA   The Challenge Like many small cities, Deb and her staff used paper and…

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Transforming the Local Government Experience

The world today is all about modernizing. The expectation that's being driven by residents, business owners, and other key stakeholders, is to…

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Open the Doors to Your City's Virtual FrontDesk

There has never been a better time to focus on improving your communication and transaction channels with your citizens than right now. Providing a…

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Why Online Payments are Now a Necessity for Local Governments

Online payments have become an expected norm in our digital world, and it is no longer a nice-to-have feature.  According to a PayPal Government…

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